Market Studies
Wireless Web Wonders: Opportunities for Smart Phones & PDAs

Published: November 1999

$2995 - Print copy
Overview:
The PalmPilot was a hit, wireless data is finally taking off, and smart phones are being launched. Written by the former Director of Product Marketing for U.S. Robotics, this content-rich report provides a strategic road map for the burgeoning handheld device market. Wireless Web Wonders describes more than 70 applications and profiles more than 90 vendors. A must for any business planning to profit from wireless Internet access.

Written by Datacomm Research, Marketed By IGIC

Table Of Contents

1 EXECUTIVE SUMMARY

  • 1.1 Lessons of the PalmPilot
  • 1.2 Palm OS Will Remain On Top
  • 1.3 Windows CE Will Dominate Vertical Markets
  • 1.4 Smart Phones Will Become Standard Offering
  • 1.5 Two Distinct Wireless Data Markets Will Emerge
  • 1.6 GPS Will Dominate Location-based Products & Services
  • 1.7 Mobile Portals Will Gain Popularity as Personal Hubs
  • 1.8 Vendor Opportunities & Strategies
  • 1.9 Business Models at Risk
  • 1.10 Key Conclusions and Predictions

2 ENABLING TECHNOLOGIES

  • 2.1 Major Devices: How Technology Determines Market Positioning
    • 2.1.1 Personal Digital Assistant (PDA)
    • 2.1.2 Palm-Size and Handheld PCs (HPC)
    • 2.1.3 Smart Phones
    • 2.1.4 Personal Messengers
  • 2.2 Device Subsystems: Key Issues and Challenges
    • 2.2.1 Microprocessors
    • 2.2.2 Windows CE
    • 2.2.3 PalmOS
    • 2.2.4 Exclusive Review by David Strom: Windows CE Versus PalmOS
    • 2.2.5 Microbrowsers
    • 2.2.6 Displays
    • 2.2.7 Digitizers
    • 2.2.8 Handwriting and Speech Recognition
    • 2.2.9 Battery Power
    • 2.2.10 Power Management
    • 2.2.11 Power Consumption
    • 2.2.12 Add-on Hardware
  • 2.3 Mobile Communications - Wireline
  • 2.4 Internet: Most Likely Evolution
  • 2.5 Mobile Communications - Wireless
    • 2.5.1 Mobile Telephone
    • 2.5.2 Analog Cellular Data
    • 2.5.3 Cellular Digital Packet Data (CDPD)
    • 2.5.4 Digital Cellular/PCS
    • 2.5.5 Third Generation Cellular/PCS
    • 2.5.6 Private Land Mobile Radio (PLMR)
    • 2.5.7 Enhanced Specialized Mobile Radio (ESMR)
    • 2.5.8 Packet Radio Networks
    • 2.5.9 Mobile Satellite Service (MSS)
    • 2.5.10 Wireless Local Area Networks
    • 2.5.11 Paging
    • 2.5.12 Radio Locating - Global Positioning System (GPS)

3 APPLICATIONS & MARKETS

  • 3.1 Wide Area
    • 3.1.1 Computer-Aided Dispatch (CAD)
    • 3.1.2 Long Haul Truck Fleet Management
    • 3.1.3 Driving Directions
    • 3.1.4 Field Service
    • 3.1.5 Field Sales Automation
    • 3.1.6 Wireless Electronic Mail/Messaging
    • 3.1.7 News/Information Services
    • 3.1.8 Electronic Publishing
    • 3.1.9 Stock Trading/Portfolio Management
    • 3.1.10 Electronic White Pages
    • 3.1.11 E-Commerce
    • 3.1.12 Documents On Demand
    • 3.1.13 Policy Approval
    • 3.1.14 News Gathering
    • 3.1.15 Emergency Road Service
    • 3.1.16 Package Tracking
    • 3.1.17 Forestry Management
    • 3.1.18 Farm Management
    • 3.1.19 Mining
    • 3.1.20 Conservation
    • 3.1.21 Surveying
    • 3.1.22 Geologists
    • 3.1.23 Highway Maintenance
    • 3.1.24 Petroleum Industry
    • 3.1.25 Rural Utilities
    • 3.1.26 Defense
    • 3.1.27 Federal Government
  • 3.2 Metropolitan Area
    • 3.2.1 Internet Content Services
    • 3.2.2 Wireless/Mobile Intranet
    • 3.2.3 Route Accounting
    • 3.2.4 Less Than Full Truckload (LTL)
    • 3.2.5 Food Brokers
    • 3.2.6 Fire Fighting
    • 3.2.7 HAZMAT
    • 3.2.8 Legal
    • 3.2.9 Meter Reading
    • 3.2.10 Public Transportation
    • 3.2.11 Advertising
    • 3.2.12 Entertainment Schedules
    • 3.2.13 Real Estate
    • 3.2.14 Travel Agency Sales
    • 3.2.15 Car Rentals
    • 3.2.16 Law Enforcement
    • 3.2.17 Construction Sites
    • 3.2.18 Hotel Check-ins
    • 3.2.19 Insurance
  • 3.3 Campus, Local, and Personal Area
    • 3.3.1 Offices
    • 3.3.2 Financial Exchanges
    • 3.3.3 Factory Floor
    • 3.3.4 Airline Security & Baggage Handling
    • 3.3.5 Processing Plants
    • 3.3.6 Hospital Point of Care
    • 3.3.7 Hospital Billing
    • 3.3.8 Hospital Database Access/Personnel Locating
    • 3.3.9 Hospital Emergency Room
    • 3.3.10 University Database Access/Personnel Locating
    • 3.3.11 Order Picking
    • 3.3.12 Cargo Handling
    • 3.3.13 Warehouse Inventory
    • 3.3.14 Retail Inventory
    • 3.3.15 Showroom Management
    • 3.3.16 Retail Competitive Intelligence
    • 3.3.17 Shipping/Receiving
    • 3.3.18 Material and Production Control
    • 3.3.19 Market Research
    • 3.3.20 Restaurant Order Entry
    • 3.3.21 Museums & Exhibitions
    • 3.3.22 Presentations
    • 3.3.23 Ubiquitous Computing
    • 3.3.24 K-12 Education

4 STANDARDS & ORGANIZATIONS

  • 4.1 Wireless Data Forum
  • 4.2 HomeRF Working Group (HRFWG)
  • 4.3 WAP Forum
  • 4.4 World Wide Web Consortium (WC3)
  • 4.5 Universal Wireless Consortium (UWC)
  • 4.6 GSM Association
  • 4.7 CDMA Development Group
  • 4.8 Mobile Data Initiative
  • 4.9 Infrared Data Association (IrDA)
  • 4.10 Portable Computer and Communications Association (PCCA)
  • 4.11 Personal Computer Memory Card International Association (PCMCIA)
  • 4.12 Open Service Gateway Specification
  • 4.13 Wireless Ethernet Compatibility Alliance (WECA)

5 VENDOR PROFILES

  • 5.1 Device Manufacturers
    • 5.1.1 3COM/Palm Computing
    • 5.1.2 Alcatel
    • 5.1.3 Benefon Oyj
    • 5.1.4 Bosch Telecom GmbH
    • 5.1.5 Casio, Inc.
    • 5.1.6 Compaq Computer Corporation
    • 5.1.7 Cyrix
    • 5.1.8 Ericsson
    • 5.1.9 Everex Systems, Inc.
    • 5.1.10 Fujitsu Personal Systems, Inc.
    • 5.1.11 Garmin International, Inc.
    • 5.1.12 Handspring, Inc.
    • 5.1.13 Hewlett-Packard Company
    • 5.1.14 Hitachi America, Ltd.
    • 5.1.15 IBM Personal Computer Company
    • 5.1.16 Itronix
    • 5.1.17 LG Electronics, Inc.
    • 5.1.18 LXE Inc.
    • 5.1.19 Magellan
    • 5.1.20 Maxon Cellular Systems
    • 5.1.21 McKesson HBOC, Inc.
    • 5.1.22 Mitsubishi
    • 5.1.23 Motorola, Inc.
    • 5.1.24 NEC USA, Inc.
    • 5.1.25 NeoPoint, Inc.
    • 5.1.26 Nokia Mobile Phones, Inc.
    • 5.1.27 Intermec Technologies Corp. (Norand Mobile Systems Division)
    • 5.1.28 Philips
    • 5.1.29 Psion Inc.
    • 5.1.30 Qualcomm
    • 5.1.31 Research In Motion
    • 5.1.32 Sagem
    • 5.1.33 Samsung Electronics Co.
    • 5.1.34 Sharp Electronics Corp.
    • 5.1.35 Siemens AG
    • 5.1.36 Sony Electronics Inc.
    • 5.1.37 Symbol Technologies, Inc.
    • 5.1.38 Telxon Corp.
    • 5.1.39 Uniden America Corp.
    • 5.1.40 Vadem
  • 5.2 Network Operators
    • 5.2.1 AirTouch Communications
    • 5.2.2 ARDIS/American Mobile
    • 5.2.3 AT&T Wireless
    • 5.2.4 Bell Atlantic Mobile
    • 5.2.5 BellSouth Wireless Data
    • 5.2.6 Cue Paging Corporation
    • 5.2.7 Globalstar
    • 5.2.8 Iridium
    • 5.2.9 Metricom
    • 5.2.10 MobileStar Network Corp.
    • 5.2.11 Nextel Communications, Inc.
    • 5.2.12 Omnipoint Communications, Inc.
    • 5.2.13 Orbcomm
    • 5.2.14 Pagenet (Paging Network, Inc.)
    • 5.2.15 SkyTel
    • 5.2.16 Sprint PCS
  • 5.3 Other Hardware & Software Vendors5.3.1 Advanced Recognition Technologies
    • 5.3.2 AirFlash.com, Inc
    • 5.3.3 ARM Holdings Plc
    • 5.3.4 AvantGo, Inc.
    • 5.3.5 Communication Intelligence Corp. (CIC)
    • 5.3.6 Clarinet Systems
    • 5.3.7 Conexant Systems, Inc
    • 5.3.8 Data Critical Corp.
    • 5.3.9 Datalink.net Inc.
    • 5.3.10 FusionOne, Inc.
    • 5.3.11 General Magic
    • 5.3.12 GoAmerica Communications Corp.
    • 5.3.13 Geoworks
    • 5.3.14 Infowave Software
    • 5.3.15 Intersil Corp. (Harris Semiconductor)
    • 5.3.16 Nettech Systems, Inc.
    • 5.3.17 Novatel Wireless, Inc. (NWI)
    • 5.3.18 Oracle Corporation
    • 5.3.19 Phone.com, Inc.
    • 5.3.20 Pixo, Inc.
    • 5.3.21 Proxim
    • 5.3.22 Puma Technology, Inc.
    • 5.3.23 RadioLan
    • 5.3.24 ShareWave, Inc.
    • 5.3.25 Sierra Wireless, Inc.
    • 5.3.26 SnapTrack, Inc.
    • 5.3.27 Spyglass, Inc.
    • 5.3.28 Starfish Software
    • 5.3.29 Sun Microsystems
    • 5.3.30 Symbian Ltd.
    • 5.3.31 Tegic Communications
    • 5.3.32 TWS, Inc.
    • 5.3.33 Webraska Mobile Technologies S.A.
    • 5.3.34 Wireless Knowledge
    • 5.3.35 Yahoo! Inc.

Tables and Figures

  • Figure 1-1, Forecasted Worldwide Sales of PDAs and HPCs, 1999 - 2003 (millions of units)
  • Figure 1-2, Forecasted Worldwide Sales of Smart and Conventional Mobile Phones, 1999 - 2003 (millions of units)
  • Figure 1-3, Forecasted Cumulative Mobile Data and Two-way Messaging Users in North America, 1999-2003 (millions)
  • Table 2-1, Comparison of PDAs, HPCs, Smart Phones and Two-way Pagers
  • Figure 2-1, Global Internet Users, By Language
  • Table 2-2, Key Challenges For Internet Evolution
  • Table 2-3, Wireless Data Solutions by Category
  • Figure 2-2, Forecasted CDPD Units in Service, 1999 - 2003 (thousands)
  • Table 2-4, Digital Cellular/PCS Subscribers, by Technology
  • Figure 2-3, Forecasted U.S. Digital Cellular, PCS, and ESMR Mobile Data Users, 1999 - 2003
  • Table 2-5, 2G+, 2G++, and 3G Strategies of the Leading Digital Cellular/PCS Camps
  • Figure 2-4, Forecasted U.S. Two-way Paging and Messaging Subscribers, 1999 - 2003
  • Table 2-6, Factors Driving/Inhibiting Growth of Digital Cellular/PCS Mobile Data
  • Table 2-7, Factors Driving/Inhibiting Growth of Two-way Paging
  • Figure 2-5, Forecasted Annual Sales of Wireless LANs, Worldwide, 1999 - 2003 ($millions)
  • Figure 2-6, Forecasted Metricom Ricochet Subscribers, 1999 - 2003
  • Table 2-8, Factors Driving/Inhibiting Adoption of Metricom's Ricochet Service
  • Table 2-9, Comparison of Infrastructure-based and Integrated GPS Handset-based Locating
  • Table 3-1, Total Vehicles in U.S. Truck & Automobile Fleets (by type & fleet size)
  • Figure 3-1, Percentage of U.S. Truck Fleets by Fleet Size
  • Figure 3-2, Composition of U.S. Mobile Data Market, by application
  • Table 3-2, Vehicles in Operation in U.S., by vehicle type
  • Table 3-3, Top 50 Public Airports in U.S., by passengers
  • Table 3-4, U.S. Passenger Miles, by type
  • Table 3-5, U.S. Transit Stations, by type
  • Table 3-6, U.S. System Mileage, by type
  • Table 3-7, U.S. Retail Establishments, by type
  • Table 3-8, U.S. Workforce by Occupation (detailed) 97

TOP